Privacy Policy

We collect information you voluntarily submit through our contact and inquiry forms, including your name, business name, email, phone number, address and any details you include in your message. We also collect standard log data (IP address, browser type, pages visited) through basic web analytics.

We use your information to respond to wholesale inquiries, provide quotes and price sheets, fulfill orders, manage business accounts, and communicate about products, promotions and service updates. We do not sell your personal information.

We share information only with service providers necessary to operate our business — for example freight carriers, payment processors, and hosting and analytics providers — and where required by law. All providers are contractually obligated to protect your information.

We retain customer records for as long as needed to support your account, fulfill legal, tax and accounting obligations, and resolve any disputes. Inactive inquiry data is deleted after a reasonable period.

You may request access to, correction of, or deletion of personal information we hold about you. To make a request, email coco.w@grainharvestfoods.net. We will respond within a reasonable timeframe.

Questions about this policy can be sent to coco.w@grainharvestfoods.net or by mail to our City of Industry head office.